Privacy policy

Spread the love

At Museum of London, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, the role of cookies, third-party links, our data security measures, your rights as a user, and how to contact us regarding your privacy concerns.

What Data We Collect

We may collect and process the following types of personal information when you interact with our website or services:

Contact information: such as your name, email address, phone number, and postal address.
Account details: if you create an account or subscribe to newsletters or updates.
Usage data: information about how you use and navigate our website, including IP addresses, browser type, pages visited, and time spent on pages.
Communications: records of any correspondence you send us via email or contact forms.

How We Use Data

Your personal data is used for the following purposes:

To provide and improve our website and services.
To respond to your inquiries, requests, or feedback.
To send you important information, such as updates, newsletters, or promotional materials when you have opted in.
To analyze website usage and improve user experience through data analytics.
To comply with legal obligations or enforce our Terms and Conditions.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you when you return to our site and remember your preferences.

Types of cookies we use include:

Essential cookies: necessary for the operation of the website.
Performance cookies: collect information about how visitors use our website to improve its performance.
Functionality cookies: remember choices you make to provide enhanced features.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies might affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services for your convenience and additional information. We do not control these external sites and are not responsible for their content, privacy practices, or policies. We encourage you to read the privacy policies of any third-party sites you visit.

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These measures include encryption, secure servers, access controls, and regular security assessments.

User Rights

You have certain rights regarding the personal data we hold about you, including:

Right of access: to request a copy of your personal data.
Right to rectification: to correct any inaccurate or incomplete information.
Right to erasure: to request deletion of your personal data, subject to legal and contractual obligations.
Right to restrict processing: to limit how we use your data.
Right to data portability: to receive your data in a structured, commonly used format.
Right to object: to object to our processing for direct marketing or legitimate interests.

If you wish to exercise these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable data protection laws.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 20 7435 1199
Address: 24 Flask Walk, Hampstead, London NW3 1HE, United Kingdom
Social/X: https://x.com/MuseumOfLondon

Thank you for trusting Museum of London with your personal information. We are dedicated to safeguarding your privacy and providing a transparent user experience.